Welcome to abodealloy. To help you better understand our order delivery arrangements, please read the following Shipping & Delivery Policy carefully before placing an order. This policy explains our delivery process, responsibilities, and related matters.
Currently, delivery services are available within Australia only, including major cities and remote areas.
International shipping is not supported at this time.
Please note that delivery times to remote areas may vary depending on logistics arrangements.
Shipping fees are calculated based on the total order amount:
Orders AUD 89.99 and above qualify for free shipping
Orders below AUD 89.99 are subject to a flat shipping fee of AUD 4.99
All applicable fees will be clearly displayed at checkout before order confirmation.
Our service hours are 9:00 AM – 6:00 PM (GMT+10, Australia Time).
Orders paid before 6:00 PM will be processed on the same day
Orders placed after 6:00 PM will be processed on the next business day
Processing times may be adjusted on public holidays
After payment confirmation and order verification, orders are usually processed within 1–3 business days, including:
Order verification
Inventory preparation
Packaging
Dispatch arrangements
This period does not include shipping transit time or public holidays.
Once shipped, delivery typically takes 10–15 business days.
Actual delivery time may vary due to factors such as weather conditions, traffic, logistics routes, or other uncontrollable circumstances.
We select appropriate logistics partners based on destination and parcel conditions, including but not limited to:
SEUR
Redur Spain
MRW
Correos (Spain Post)
PackLink
The final carrier is determined at the time of shipment to ensure efficiency and reliability.
After shipment, customers will receive a confirmation email containing:
Order number
Payment summary
Carrier information
Tracking instructions
Customers may track their orders via the “Order Tracking” page using their registered email, phone number, and order number.
If you find any damage, missing items, or abnormal packaging upon delivery, please take photos immediately and contact customer service. We will investigate and resolve the issue accordingly.
Orders may be modified or canceled before shipment
Once shipped, interception or modification is generally not possible due to logistics limitations
Any resulting impact after shipment shall be borne by the customer.
Please ensure that your shipping address and contact details are accurate and complete.
Delays or losses caused by incorrect or incomplete information may result in additional costs, which shall be borne by the customer.
Customers are advised to inspect packages upon delivery, including:
Packaging condition
Signs of damage, leakage, or compression
Quantity and product consistency
If abnormalities are found, please refrain from signing and contact us immediately.
Orders signed without objection are generally deemed successfully delivered.
For inquiries regarding shipping or order status, please contact us:
Address:
7741 Donnybrook Ct Apt 2, Annandale, VA 22003-4787
Phone:
+1 (276) 833-3401
Email:
exchangehelp@abodealloy.com
Service Hours:
Monday to Friday
9:00 AM – 6:00 PM (GMT+10, Australia Time)
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